Vision, Mission, Values
The Richmond Redevelopment and Housing Authority (RRHA) remains committed to fulfilling its mission and improving the lives of the many families we serve. To reflect this commitment, RRHA has updated the vision and values that guide this agency.
Building Vibrant Communities
Our MissionTo be the catalyst for quality affordable housing and community revitalization.
iACT - Integrity, Accountability, Customer Focus, Teamwork – Defining who we are and how we do business.
• Do what is right legally and ethically
• Act with honesty and trustworthiness
• Honor commitments
• Take ownership for actions
• Make on-time/deadlines a priority
• Embrace quality/continuous improvement
| CUSTOMER FOCUS:
• Provide accurate, timely information to meet customer needs
• Treat internal/external customers and partners with professionalism and respect
• Work collaboratively with customers
• Build strategic partnerships and relationships
• Share information and resources
• Take initiative to prevent problems and seek creative solutions
• Foster an atmosphere of cooperation