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RRHA's Maintenance Department
maintains, repairs and remodels RRHA properties through specialty work crews, the Preventive Maintenance Program and the Modernization Program. With more than 150 employees, the Maintenance Department is RRHA's largest division.

Maintenance and Repair
  • The Authority's maintenance call center can be reached at (804) 780-8700, 24 hours a day, seven days a week.

  • The Maintenance Department maintains grounds and structures; plumbing, electrical and heating systems; and water, gas, and sewers that serve all RRHA public housing units. The department responds to approximately 30,000 maintenance requests from tenants each year and maintains more than 200 acres of grass and 30 miles of gas and water lines.
     
Preventive Maintenance Program  
  • Once per year, the Maintenance Department's staff carefully inspects each housing unit and each unit's heating system, makes preventive maintenance checks, services equipment and makes repairs.
     
Modernization Program 
  • Annual modernization expenditures average $6 million per year. Created in accordance with building codes, the Modernization Program modernizes and remodels public housing developments.

  • Through this program, RRHA has installed energy-saving measures such as insulation, now boiler systems, new energy-efficient lighting, water-saving devices, and improved centralized heating plants.

  • Modernization of units has included landscaping; installation of storm doors, entrance doors, windows and new roofs; and the remodeling of kitchens (including appliances) and bathrooms.




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