Welcome to the Richmond Redevelopment and Housing Authority's (RRHA) Customer Service page of our web site.

We at RRHA are making customer service satisfaction one of our top priorities and to be successful in this effort we would like to hear from you!

For your convenience in providing us with your feedback, we have provided the following options for you:

• Call the RRHA Customer Service Line at 804-780-4027
• E-mail us and give us your feedback through the Customer Service Line Customer-Service @rrha.com
• Or, write to us at:
  RRHA
  P. O. Box 26887
  Richmond, VA 23220

Please share with us your level of satisfaction with the service we provided, your concerns or compliments along with any recommendations for improvement. Your confidentiality is assured.

We look forward to hearing from you. Tell us what we are doing right!

Thank you,

Anthony Scott
Chief Executive Officer

CONTACT US:

* RRHA Customer Service Line: Customer-Service@rrha.com

Call the RRHA Customer Service Line at (804)780-4027.

* Have a Question? : E-mail us at info@rrha.com

* Write to us :

RRHA Communications Department
P.O. Box 26887
Richmond, VA 23261-6887

The Richmond Redevelopment and Housing Authority (RRHA) takes Freedom of Information Act (FOIA) requests very seriously. To ensure that we receive your requests, please submit all FOIA requests in writing to: Deborah Hamlin, Records Officer Richmond Redevelopment and Housing Authority 901 Chamberlayne Parkway Richmond, Virginia 23220 with a copy to: George Keith Martin, General Counsel, McGuireWoods LLP One James Center 901 East Cary Street Richmond, Virginia 23219 Since electronic communication is not always reliable, RRHA respectfully requests that you not send FOIA requests via this website. This is particularly important since responses to FOIA requests are due within five (5) business days and RRHA does not check this site daily. If you have any questions whatsoever regarding this matter, please contact the RRHA Finance and Administration Department at (804) 780-4061.

If you have any questions regarding this process, please call or write Mr. Anthony Scott or Mr. Martin at 804-780-4200.